Hillano Limited is dedicated to safeguarding the privacy of all visitors to our website www.Hillano.com. This privacy policy outlines our practices regarding the collection, use, and protection of your information.
This is our promise to you - We will always keep your data safe and secure.
We want you to fully understand the reasons why we collect this data. To keep you enlightened, here’s why we need it and how that we use it.
By using our website, registering, or placing an order, you agree to the collection, use, and transfer of your information as described in this policy.
Information Collection
When you visit, register, or order products or services on Hillano.com, we may ask for personal information such as your name, contact details, and credit or debit card information. Additionally, we may gather details about your website usage, as well as information from your posts on the website, and emails or letters sent to us. For quality assurance and staff training, we may monitor and record incoming calls.
Use of Information
The information you provide enables us to offer access to all parts of our website and to fulfil your requests for goods or services. This information is also used for billing and contacting you concerning your orders. We analyse the collected data to manage, support, improve, and develop our business.
Specifically, we may use your information to seek your opinion on our services and to inform you about significant updates or developments to the website or our services. With your consent, we may also use your details to inform you about our other products and services that may interest you. You can opt out of future communications at any time.
Cookies
Cookies are small data files stored on your computer by websites. Our cookie policy can be viewed here.
Security and Data Retention
We implement security measures to protect your information from unauthorised access and against illegal processing, loss, destruction, or damage. We retain your information for a period deemed reasonable or as required by law.
Disclosure of Information
Your information may be shared with or accessed by third parties, including those outside the European Economic Area, who work on our behalf as outlined in this policy or for other purposes you have approved. These parties may process information, fulfil orders, handle credit card payments, and provide support services for us. We may also provide third parties with aggregated usage data of our website, but this will not include personally identifiable information.
With your consent, other companies in our group may also contact you about products and services of interest. If you decide against such contact in the future, please inform us at sales@hillano.com.
We take steps to ensure that your information is treated according to this policy, even in countries with less stringent data protection laws. We do not share, sell, or distribute your information without your consent, unless required by law.
Accessing and Updating
You have the right to access the information we hold about you. You may request modifications to ensure accuracy and ensure it is up to date. For such inquiries, contact us at sales@hillano.com.
Policy Changes
Future changes to our privacy policy will be posted on the website and communicated via email, where appropriate.
Contact
For any comments, questions, or requests regarding our use of your information, please reach out to us at sales@hillano.com.
